Refund Policy

Refund Policy At Phoenix Int, we strive to ensure that all our products are of the highest quality and meet the expectations of our customers. If you receive a damaged item, we will be happy to issue a full refund once the carrier has confirmed the damage. Refunds We do not offer refunds on any products unless the product was damaged during transit. To be eligible for a refund, you must provide photographic evidence of the damage and notify us within 48 hours of receipt of your order. Once we have received the photographic evidence, we will file a claim with the carrier and issue a full refund to you once the carrier has confirmed the damage. Exchanges We do not offer exchanges on any products. If you receive a damaged item, please follow the instructions above to initiate a refund. Cancellations If you wish to cancel an order, please contact us as soon as possible. We will make every effort to cancel your order before it is shipped. If your order has already been shipped, you will need to follow the instructions above to initiate a refund. Contact Us If you have any questions or concerns about our refund policy or would like to initiate a refund for a damaged item, please contact us at [insert contact information]. We will be happy to assist you. Effective Date This refund policy is effective as of 10/1/2022 and applies to all products sold by Phoenix Int.